All products are handmade. We will arrange shipment within 3 weeks after payment confirmation. After shipment, you will receive an email with tracking information. Orders over 100 EUR qualify for free shipping. All import duties and taxes are the buyer's responsibility, and the exact amount varies by country.
Notes: signature is required upon delivery; the shipping address cannot be changed after shipment; if no one is available to sign, any redelivery fees are paid by the buyer.
If you have not received a shipping notice after more than 3 weeks, please contact: support@susu-crystal.com